Company History

Independent Living Systems (ILS) was founded in 2001 to assist health plans and other organizations in the delivery and management of long-term care services. Executives Nestor Plana and Ray Noonan assembled a management team with an average of 15+ years of experience in the industry with first-hand knowledge of the issues faced by both members and health plans.

The company’s initial offering focused on caring for individuals in the community as a cost-effective alternative to institution-based care and included risk stratification, HRA administration, individualized care plan development capabilities. Recognizing the significant impact of nutrition on overall health, ILS soon launched its Nutritional Support Services division (2005) to provide targeted nutrition benefits to health plan clients with. Today, ILS is the leader in providing high-quality, meals through a variety of client plans, as well as through retail channels.

By 2010, ILS had developed the proprietary systems and processes to administer the model of care required by CMS for Medicare Special Needs Plans, and the Comprehensive Care Management product was later expanded to apply to Medicaid Aged, Blind and Disabled populations, as well. In 2010 ILS also participated in the CMS demonstration to reduce avoidable hospital readmissions, which led to the development of its Care Transition Services model, designed to optimize patient transitions back to the home after discharge.

Today, ILS provides services to over 2.5 million covered lives on behalf of health plan clients through operations across the U.S. and Puerto Rico. As the tenor of the Managed Long Term Care discussions continues to gravitate toward community-based programs, such as in the Duals Demonstration programs being implemented across the country, ILS is poised to be a driving force in the transition of healthcare back to the home and community.